Privacy Policy
We value your privacy. This privacy policy explains how we collect, use, and protect your personal information. Please read the following carefully.
This RoamFun privacy statement describes how and why we use and process your personal data. It also tells you how to contact us if you have questions about your personal data — we are happy to answer them. In this statement, 'we', 'us', and 'our' refer to RoamFun.com.
We may modify the RoamFun privacy statement from time to time. If we make changes to the RoamFun privacy statement that affect you (for example, if we intend to process your personal data for purposes other than those previously communicated in this privacy statement), we will notify you of these changes before the new activity begins.
You should also review our separate Cookie Statement, which tells you how RoamFun.com uses cookies and similar technologies.
By downloading, accessing, or using our website or content, or by using the free RoamFun mobile app ('the App') on your phone, tablet, or similar device, or by providing us with information related to the website, mobile app, or other websites or services, you acknowledge and agree that you have read and understood the terms and conditions of this privacy statement. If you do not agree with the RoamFun privacy statement, you should stop using our services. If you agree with our privacy statement, you'll be ready to book your next adventure. Let's roam the fun together!
Last updated: May 4, 2025 | Effective date: January 1, 2024
Privacy Policy Terms
1. Information Collection
We collect personal information you provide while using our services, including but not limited to: name, contact information (phone, email), ID number (for travel booking and insurance), payment information, travel preferences and history, device information, and browsing data. This information helps us provide you with a better travel service experience.
2. Information Use
The information we collect is used for the following purposes: processing and confirming your travel bookings, providing customer service and support, sending important travel updates and notifications, improving our services and user experience, and complying with legal and regulatory requirements. We commit to using your personal information only to the extent necessary.
3. Information Sharing
We may share your information with third parties in the following circumstances: travel service providers (hotels, airlines, local operators), payment processors, government agencies as required by law, and other situations with your explicit consent. We do not sell your personal information to third parties.
4. Data Security
We take multiple security measures to protect your personal information: using SSL encryption to protect data transmission, restricting employee access to personal information, regularly reviewing and updating security protocols, and securely storing servers and databases. We are committed to ensuring the security of your information.
5. Cookie Usage
We use cookies and similar technologies to: remember your login status and preferences, analyze website usage to improve services, provide personalized content and recommendations, and ensure proper website functionality. You can manage or disable cookies through your browser settings.
6. Your Rights
Under applicable laws and regulations, you have the following rights: access and obtain a copy of your personal information, correct inaccurate or incomplete personal information, delete your personal information (where permitted by law), withdraw consent for information processing, and object to certain types of processing. To exercise these rights, please contact us.
7. Children's Privacy
Our services are not intended for children under 13. If we discover that we have inadvertently collected personal information from a child, we will take immediate steps to delete that information. Parents or guardians who find that a child's information has been collected should contact us promptly.
8. Policy Updates
We may update this privacy policy from time to time. Any significant changes will be communicated via website announcements or email. We recommend that you review this policy periodically to stay informed of the latest changes. Continued use of our services constitutes acceptance of the updated privacy policy.
9. Contact Us
If you have any questions about this privacy policy or need to exercise your rights, please contact us via: Email: vip@roamfun.com, Phone: +86 138-8020-9200, Address: Xinian Plaza, Jinjiang District, Chengdu. We will respond to your inquiry within a reasonable timeframe.
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